Customer Care

One of our experienced customer care advisors will be happy to assist you with your purchase or answer any query you may have. Customer Care is open                     



  • For US addresses we offer standard USPS shipping of 5-7 business days. We do not ship on weekends.

  • We do not insure merchandise unless specified by purchaser at time of purchase. 

  • Love Tatum is not responsible if package is lost in transit

  • If package is not delivered, please contact your local United States Post Office. 


    Returns & Refunds

    >>>>  ALL SALES ARE FINAL  <<<<<

    We do not offer refunds or exchanges due to hygienic reasons.

    Gift Cards and Credits

    May be used within 365 days, 1 year. Thereafter, gift cards and credit codes are invalid. 

    Disclaimer and Liability

    • Product prices and descriptions are correct; however, prices are subject to change without notice. 

    • If you receive a defective item, you must notify Love Tatum via email within 7 business days of delivery date.

    • Please reference actual delivery date with USPS tracking number. 

    • Repairs are only accepted with "return to sender" shipping label

      Customer Responsibility

        Love Tatum™ cannot guarantee that the sale and delivery of its goods to your particular country or location is permissible,

        so please be aware of your own geographic import restrictions.